Privacy Policy


At 3ComXpert, we are committed to adhering to the General Data Protection Regulation (GDPR) and ensuring the privacy and security of our users. Our objective is to provide a personalized online experience that offers information, resources, and services tailored to your individual needs. To achieve this, we may collect information during your visit to understand what distinguishes you from our many other users. Additionally, we may request personal information to provide access to specific areas of our website. We do not share your information with external parties, except as outlined in this Privacy Policy.
To demonstrate our dedication to your privacy, we have developed this statement to outline our privacy practices. This statement describes the collection of personally identifiable information, how and when we may use your data, how we safeguard your information, who can access it, and how you can rectify inaccuracies.

Information Collected by Us

We gather information from and about our visitors in three ways: through our web server logs, by utilizing cookies, and directly from you.

Web Server Logs

When you explore 3ComXpert sites, we may monitor data to administer the website and analyze its usage. Examples of tracked information encompass your internet protocol address, your browser or computer type, the number of links you clicked within the site, the state or country from which you accessed the site, the date and time of your visit, the name of your internet service provider, the last page you viewed prior to visiting our site, and the pages you visited on our website.


If your browser allows it, our websites use cookies, which are small text files created or modified on your computer based on your browser's instructions. These are used to save your preferences and login information. While enabling these cookies is not essential for the website to function, it enhances your browsing experience. You have the option to delete or block these cookies, but doing so may affect the functionality of certain features on the site. We employ the following types of cookies: - Site functionality cookies: These enable site navigation and feature usage. - Site analytics cookies: These permit the measurement and analysis of how our customers use the site to enhance its functionality and user experience. - Targeting or advertising cookies: These are used to provide relevant ads to our users.

Information From You

Visitors may register to gain access to specific areas of our website (e.g., support pages). During registration, we will request personal information. Some of this information is required for registration, while some is optional. Additionally, we may request your personal data to provide assistance and information. In many cases, we believe it is in our legitimate interests to use your data to facilitate contact (e.g., providing product updates to existing customers or offering support services). However, when necessary, we will seek your explicit consent for any other purpose. We will not use your information for any other purpose without your approval. To request the deletion of your data at any time, please email us at

Retention of Payment Data

We understand that when you make a payment through our online system, certain data may be retained for legal and accounting purposes. To maintain transparency, we want to clarify that we do not store your full payment details such as credit card numbers or banking information on our servers. Instead, we work with trusted payment processors who securely handle this sensitive information. As required by financial and tax regulations, we may be obligated to keep transaction records, including information like transaction IPs, dates, amounts, and transaction IDs. This data is securely stored and is only accessible to authorized personnel for compliance and auditing purposes. We want to reassure you that we take data security seriously, and our practices align with industry standards and legal requirements for the retention of payment data. This addition addresses the retention of mandatory data following an online payment system and underscores your commitment to data security and compliance with relevant regulations.

Use of and Access to Information

We employ technical security measures to prevent data loss, misuse, and alteration. Information about our subscribers and their website usage is maintained in a secure environment. Information about our subscribers and their website usage is not shared with third parties for marketing purposes. We do not disclose any information about any subscribers' website usage except in specific cases, such as when required by law. We do not share information with unaffiliated third parties for marketing purposes without your express permission. We will share your personal data as required by law, court order, or government authority, or in matters of public safety or policy. Under strict conditions of confidentiality, we may share your personal data with agents and contractors who use it on our behalf or in connection with their relationship with us. We will also share your personal data as needed in connection with the enforcement of agreements. We may provide summary statistics about the interests and preferences of visitors to our website, traffic patterns, and related site information. These statistics do not include personally identifiable information. You will not receive any promotional messages from us unless you have explicitly allowed us to do so. If you wish to opt out of receiving promotional materials from us, you can do so at any time. Please use our contact page to send us a message clearly indicating your desire to opt out and stop receiving promotional messages. If we make significant changes to our information practices, we will post and highlight the policy changes.

This privacy policy was last updated on the 7th of November 2023.